---
title: "AlisX Specialists"
url: "https://docs.alisx.com/reference/specialists/"
---
# AlisX Specialists

AlisX Specialists are the people to ask when you or your agent need another person: a working Builder who reads your ticket first, including tickets written by agents. In the console they answer in **Support**; from the CLI, through `alis specialist`. Paths are relative to <https://console.alisx.com>.

## Screens

| Screen | Path | Shows | Actions |
|---|---|---|---|
| **Support** | `/specialists` | Your conversations with specialists, each with its state, such as **Waiting on you** or **Resolved**. A dot on **Support** in the navigation pane marks unread replies. | **Log a ticket**; search conversations; open a conversation. |
| A conversation | `/specialists/tickets/<ticket>` | One ticket and the specialist's replies. | Reply. |
| **Log a ticket** | Dialog, from **Support** or the edit icon beside it in the navigation pane | **Report an issue** or **Ask a question**, and **Your ticket**. The page you are on and your browser details are attached automatically. | Attach files with **Upload files**, **Screenshot** (then **Annotate screenshot**) or **Record screen**; **Submit ticket**, which confirms **Your ticket is logged**. |

## From the CLI

| Command | Purpose |
|---|---|
| [`alis specialist`](https://docs.alisx.com/reference/cli/specialist.md) | Request specialist input and manage conversations. `alis support` is an alias. |
| [`alis ask`](https://docs.alisx.com/reference/cli/ask.md) | Ask a question across your skills, sessions and specialist history |

## Related

- [Get support](https://docs.alisx.com/how-to/help/get-support.md)
- [Raise and read support tickets](https://docs.alisx.com/how-to/help/raise-and-read-support-tickets.md)
- [How AlisX Specialists work](https://docs.alisx.com/explanation/specialists.md)